Assuria Privacy Policy
Assuria Ltd Privacy Policy (July 2023)
Our contact details
Name: Assuria Ltd
Address: Reading Enterprise Centre, University of Reading, Earley Gate, Whiteknights Road, Reading, Berkshire. RG6 6BU
Phone Number: 0118 935 7395 Non-UK phone: +44 118 935 7395
E-mail: info@assuria.com
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers, contacts and characteristics (when provided to us via inbound emails and messages)
- Email addresses and associated contact details
- Name, job title, and other business contact details (when provided as part of commercial or legal contract documents)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Your inbound email or other messaging method
- Your inbound telephone calls or direct messages
- Your messages posted on the Assuria web site (www.assuria.com)
We also receive personal information indirectly, from the following sources in the following scenarios:
- Contact details provided via business cards or via face to face conversation at events or other social gatherings.
We use the information that you have given us in order to record our customers, partners and other contacts for future communications (such as product support and updates).
We may share this information with selected trusted partners where it is relevant to do so because of genuine business activity.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us via email at: info@assuria.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep business/personal information provided by the above means for as long as reasonably required for the purposes for which it was collected.
We will then dispose of your information by deleting it from our current CMS system and other current contact database systems.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via email at : info@assuria.com or by Phone on : 0118 935 7395 or in writing to us at : Assuria Ltd, Reading Enterprise Centre, University of Reading, Earley Gate, Whiteknights Road, Reading, Berkshire RG6 6BU if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at : infor@assuria.com.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk